At odin18, your privacy is treated with the same seriousness we apply to platform security. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is stored and protected, and the rights you hold over your own information as a registered player.
Every data exchange between your device and the odin18 platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never transmitted in plain text, ensuring confidentiality at every point of contact.
odin18 collects only the personal data strictly necessary to operate your account, verify your identity, process transactions, and comply with anti-money-laundering obligations. We do not collect data for its own sake or share it with advertisers.
Your personal data is never sold, rented, or traded to third-party advertisers or data brokers. odin18's monetisation model is built entirely on platform activity — not on profiling or reselling your information.
Registered players may request access to, correction of, or deletion of their personal data at any time by contacting our support team. Data subject requests are acknowledged within 3 business days and resolved within 30 days wherever technically feasible.
Player data is stored on hardened servers with restricted access controls, regular security audits, and automated intrusion detection. Sensitive fields such as passwords and KTP numbers are stored using one-way hashing and encryption at rest.
odin18 retains personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Account data is retained for a minimum of five years after account closure to satisfy anti-money-laundering regulatory obligations.
In this Privacy Policy, the following terms carry the meanings set out below:
When you create an account on odin18, we collect the following information:
Prior to processing your first withdrawal, odin18 requires the following documents to complete identity verification:
To process deposits and withdrawals, odin18 collects the following payment-related information:
odin18 does not store full card numbers for Visa or Mastercard transactions. Card payments are processed by a PCI-DSS-compliant payment gateway, which tokenises card details before passing a secure reference to odin18's systems.
We automatically collect the following data when you access or use the Platform:
When you contact odin18's support team via live chat, email, or WhatsApp, we retain a record of that correspondence, including the content of messages, timestamps, and any attachments you submit. This data is used to resolve disputes, improve service quality, and maintain a complete account history.
odin18 collects Personal Data through the following channels:
odin18 processes your Personal Data only where a valid legal basis exists. The table below summarises the primary purposes for which we process data and the corresponding legal basis for each:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Identity verification (KYC) | Legal obligation (anti-money-laundering compliance) |
| Processing deposits and withdrawals | Performance of a contract with you |
| Fraud prevention and security monitoring | Legitimate interests of odin18 |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
| Customer support and dispute resolution | Performance of a contract with you |
| Platform analytics and improvement | Legitimate interests of odin18 |
| Sending promotional communications | Your consent (opt-in at registration or via account settings) |
| Compliance with legal and regulatory obligations | Legal obligation |
Where odin18 relies on your consent as the legal basis for processing (such as for marketing emails or promotional SMS), you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
odin18 shares Personal Data with carefully selected third-party service providers who act as data Processors on our behalf. These include:
All third-party Processors are bound by written data processing agreements that prohibit them from using your data for any purpose beyond the specific service they provide to odin18.
odin18 may disclose Personal Data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by law, court order, or as part of an investigation into financial crime, fraud, or money laundering. In such cases, odin18 will disclose only the minimum data necessary to satisfy the legal requirement.
In the event that odin18's business or assets are acquired, merged with, or transferred to a third party, player data held at the time of transfer may form part of the transferred assets. You will be notified of any such transfer that materially affects your data rights at least 30 days in advance, to the extent permitted by applicable law.
odin18 does not sell, rent, license, or otherwise commercially exploit your Personal Data to any third party for their own marketing or commercial purposes. This commitment applies regardless of any business arrangement entered into by odin18.
odin18 operates with infrastructure and third-party service providers located in multiple jurisdictions. As a result, your Personal Data may be transferred to and processed in countries outside Indonesia. Where such transfers occur, odin18 ensures that appropriate safeguards are in place, which may include:
By using the odin18 Platform, you acknowledge that your data may be processed outside Indonesia, subject to the safeguards described above.
odin18 retains Personal Data for the periods set out in the table below, or for such longer period as may be required by applicable law:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC data | 5 years after account closure |
| Transaction and payment records | 5 years after the transaction date |
| Responsible gaming records | 5 years after account closure |
| Customer support correspondence | 3 years after last contact |
| Technical / server log data | 12 months from collection |
| Marketing consent records | Until consent is withdrawn, then 1 year |
Once a retention period expires, Personal Data is securely deleted or anonymised such that it can no longer be linked to any identifiable individual. Anonymised or aggregated data may be retained indefinitely for statistical and analytical purposes.
odin18 uses the following types of cookies and similar technologies on the Platform:
odin18 does not use third-party advertising cookies, cross-site tracking pixels, or behavioural profiling technologies that track your activity beyond the odin18 Platform.
You may configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
odin18 does not use cookies to display third-party advertisements or to build profiles that are shared with external marketing networks. Your in-platform behaviour is used solely to improve your own experience and the overall quality of the Platform.
odin18 implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Key measures include:
Important: odin18 will never ask you for your password via email, live chat, telephone, or any other channel. If you receive a communication claiming to be from odin18 that requests your password or full payment card details, treat it as a phishing attempt and report it immediately to [email protected].
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, odin18 will notify affected players without undue delay and will take all reasonable remedial steps to contain the breach and prevent recurrence.
As a registered player and data subject, you hold the following rights with respect to your Personal Data held by odin18:
You may request a copy of the Personal Data odin18 holds about you. Requests will be acknowledged within 3 business days and fulfilled within 30 days, subject to identity verification.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some data fields can be updated directly within your account settings; others require a formal correction request to our support team.
You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis for processing exists. Please note that odin18 is required by law to retain certain data (such as KYC documents and transaction records) for a minimum of five years following account closure, during which the right to erasure does not apply to that specific data.
In certain circumstances — for example, where you contest the accuracy of data held about you — you may request that odin18 restrict processing of your data while the matter is resolved.
Where processing is based on your consent or on a contract, you may request that odin18 provide your Personal Data in a structured, commonly used, machine-readable format (such as CSV) so that you may transfer it to another service provider.
You may object to the processing of your Personal Data where odin18 relies on legitimate interests as its legal basis. odin18 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
odin18 may use automated systems for fraud detection and responsible gaming monitoring. Where an automated decision produces a significant effect on your account (such as a temporary suspension), you have the right to request human review of that decision by contacting our support team.
To exercise any of the rights described above, contact odin18's support team at [email protected]. All requests are handled free of charge. We may ask you to verify your identity before processing a data subject request to ensure your information is not disclosed to an unauthorised party.
The odin18 Platform is strictly intended for individuals aged 21 years or older. odin18 does not knowingly collect Personal Data from persons under the age of 21. If we become aware that an account has been registered by a minor, the account will be immediately closed, all associated data will be deleted (subject to any overriding legal retention obligation), and the matter may be reported to the relevant authorities.
If you believe that a minor has created an account on odin18 using false information, please notify us immediately at [email protected] so that we may investigate and take appropriate action.
The odin18 Platform may contain references to third-party services such as payment providers and game studios. This Privacy Policy applies solely to the odin18 Platform. odin18 is not responsible for the privacy practices of any third-party service, and we encourage you to review the privacy policies of any external service you use in connection with your odin18 account.
odin18 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Material changes will be communicated to registered players via email notification and a prominent notice on the Platform no less than 7 days before the updated policy takes effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the odin18 Platform after the effective date of any update constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically. The most current version of this Privacy Policy will always be accessible at https://odin18.cam/privacy-policy.
If you have questions, concerns, or requests relating to this Privacy Policy or to the processing of your Personal Data by odin18, please reach out through any of the following channels:
For matters related to account closure, self-exclusion, or responsible gaming, please visit our dedicated Responsible Gaming page.
For a full overview of your account rights and platform rules, please review our Terms & Conditions.
Have questions about how odin18 handles your data? Visit our FAQ for quick answers, review our full Terms & Conditions, or return to the homepage.